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Smart ForUs – Another Unintelligent Concept?

Our fan Sam, is a common husband wanting to boost his future prospects. He is thirtysomething and also married with 2 children. He deals with his family members in leased accommodation with the regional council appointed housing organization. He works full-time 9-5 with the neighborhood council as a human resources policeman as well as is likewise a part-time mature trainee researching Company Monitoring two nights each week.

Sam goes to virtually every home video game and also around 5 away video games per season, however he is not a period ticket owner. He cant manage the one-off expense and also does not know concerning the budget plan payment terms. He normally satisfies a close friend at a regional pub before residence video games, as he believes it is also pricey to drink and eat in the arena.

Sam has a ‘Citizens as well as Supporters’ wise card provided by the local football club as component of a joint endeavor with the local council. The card is a Football Club Subscription Card with a shut purse, a payment center that is just valid in the stadium and the club’s retail electrical outlets (a shut purse possessed and also run by or in support of the club can produce thousands of thousands of pounds in added revenue and effectiveness gains).

The ‘Homeowners as well as Fans’ clever card additionally allows settlement by Europay/ MasterCard/ Visa (EMV) and also is Local Authority Smart card Standards e-Organisation (LASSeO) & Integrated Transportation Specifications Organisation (ITSO) certified. This indicates that it can be made use of to access to council supplied services and also on neighborhood transportation. The card has actually likewise been developed and also encoded based on the arising Requirements for Smart Card Technology in Stadia.


Sam browse through to the club’s website as well as checks the components for the coming month. He determines to buy 2 tickets for tomorrow nights cup game, when he will certainly take a close friend from job that has actually never been before. Sam simply enters his ‘Homeowners and Supporters’ wise card number into the acquisition screen. He picks to spend for the ticket with the EMV settlement. As soon as the acquisition is complete Sam check his Commitment factors balance and also it has boosted by 200 (100 per ticket) He chooses the ‘print at home’ alternative, prints both barcoded tickets and after that establishes off for work.

The bus shows up. Sam hops on and also presents his ‘Citizens and Advocates’ card, which stores his ITSO certified month-to-month bus ticket to the viewers.

At the office Sam utilizes his ‘Locals and also Advocates’ smart card at the office complex access control visitor. This enables him to open up the primary entry door. Because the card likewise functions as Sam’s staff pass it also has his picture and provides him access to his office and various other appropriate areas in the building. At lunch Sam is busy so he determines to consume at the team restaurant. Most staff have council issued cards for Access ID and to pay for food yet Sam’s can use his ‘Residents and also Supporters’ card in all council personnel restaurants. However, the e-purse used in council restaurants does not enable Sam to accru factors, unlike the other e-purse also on the card.

At 17:00 Sam leaves the office and travels residence on the bus once more utilizing his ‘Homeowners and also Fans’ card, which stores his ITSO compliant regular monthly bus ticket.

Monday is just one of both nights a week that Sam goes to a part-time training course held at the football club seminar centre.

Sam drives to the arena and presents his ‘Citizens as well as Supporters’ clever card to the parking obstacle. This opens up as the CRM system tells it that Sam is Examining tonite so is qualified to free vehicle parking. When the nights research study is over Sam leaves the parking lot making use of the ‘Locals as well as Supporters’ card to open up the departure obstacle.

When Sam gets residence he checks his Commitment Points balance once again as well as sees that he got 50 factor for going to university, as becomes part of a regional ‘Self Advancement’ programme run by the council as well as supported by local businesses.

Variety of uses the ‘Residents and also Fans’ card. (10 ).

Week in the Life of a Football Fan with a Local’s Smart Card

Component 2 of 8


Sam follows his normal regimen making use of the ‘Citizens and Advocates’ clever card on the bus as well as to access his office complex. At lunch time he goes in to the local library and obtains a publication connecting to his Service Administration course. He utilizes the self-service workdesk and also offers the ‘Homeowners as well as Fans’ clever card to register the lending of the books, as the card also works as a collection card.

Sam determines to go right to the football club from the office and fulfills his friend outside the stadium. Sam becomes aware that he has actually forgotten his ticket, however is not concerned as he simply mosts likely to the club store where they reviewed his card and validate he was released with a valid ticket. They after that confirm the accessibility control system to approve the card. (Actually Sam did not require to do this as when he made use of the card to ID himself on the internet the previous day when purchasing the tickets, the card and the barcoded ticket were immediately added to the accessibility control system as legitimate for access for this game. The system nevertheless would only accept the initial type i.e. card or ticket for access, when one form had actually been used the second would certainly be instantly rendered void this is for protection and profits protection purposes.).

Sam’s buddy shows up and also they both get in the arena Sam with the ‘Residents and also Fans’ smart card and his buddy with his very own barcoded ticket. In the stadium Sam as well as buddy both get a drink and something to eat. As Sam has the ‘Residents as well as Fans’ smart card he goes straight to the cashless settlement line which is shorter than the money line up. To enhance take-up of the new ‘Residents as well as Advocates’ card there is a discount on all items when paying with the pre pay e-purse. Sam pays utilizing the shut e-purse as well as he is offered quicker than his close friend that is paying with money. Sam likewise saves cash. Sam then gets a sms message from the football club Occasions Group thanking him for getting in the stadium early as well as supplies him a BOGOFF (Buy One Obtain One For Free) deal on the new line in pasties from a local bakers if he utilizes his shut e-purse for repayment.

Sam and close friend view the very first fifty percent during which Sam covers up his e-purse on his ‘Homeowners as well as Advocates” clever card by text After that at half time he takes advantage of the BOGOFF offer.

After the suit close friend Sam utilizes his ‘Citizens and Supporters’ smart card for the bus journey residence. In the house Sam checks his loyalty account as well as sees an overall of 125 new factors from his acquisitions as well as due to the fact that he got in the arena early.

Variety of uses of the ‘Locals and Supporters’ card. (10 ).

Week in the Life of a Football Advocate with a Resident’s Smart Card.

Component 3 of 8.


Sam follows his normal routine right into job making use of the ‘Citizens and Supporters’ wise card on the bus as well as to access his office building. Today is Sam’s birthday celebration the football club CRM texts his cellphone a 2-4-1 deal to eat in the dining establishment at the arena. To make the most of this offer Sam fulfills his other half for lunch at the stadium. The offer also states that if he spends for the dish with the shut purse on his ‘Homeowners as well as Supporters’ smart card he will certainly receive treble commitment points. Sam covers up his e-purse on his “Homeowners and Advocates” smart card by text message. Sam redeems the 2-4-1 deal and spends for the dish with the closed e-purse on his ‘Residents as well as Advocates’ wise card.

When Sam go back to work he makes use of the ‘Locals and also Fans’ smart card to access his office building.

After work Sam decides to visit the health club he uses his ‘Locals and also Fans’ smart card for the bus trip as well as soon as at the gym, which is a council recreation centre. Sam utilizes the ‘Citizens and Fans’ smart card to acquire entry to the leisure centre as it is likewise holds his membership information. Sam utilizes smart card inside the leisure centre to register his use the fitness center and also once more to use the swimming pool. Sam then travels house on the bus making use of the ‘Locals and Fans’ wise card.

At home Sam logs on to the clubs website and checks the equilibrium on his loyalty account. He discovers that he has an added 350 points for covering up, paying in the dining establishment and also a perk for his birthday celebration. Sam has actually also been offered extra points for taking part on one physical activity at the gym, this is a PCT initiative to promote healthy living as well as battle weight problems and also help reduce the pressure on the local NHS. The scheme is sustained by the neighborhood council and the football club.

Variety of uses the ‘Citizens as well as Fans’ card.( 14 ).

Week in the Life of a Football Advocate with a Citizen’s Smart Card.

Part 4 of 8.


Sam follows his usual routine into job using the ‘Residents and also Fans’ wise card on the bus as well as to access his office building.

At lunch time Sam goes to town and also buys a CD from a regional music shop as well as some devices for his vehicle from a nationwide motor aspects retailer making use of the EMV settlement on his ‘Citizens and Advocates’ wise card.

Sam has research leave in the afternoon and travel house on the bus using his ‘Citizens as well as Supporters’ wise card, and collects his Organization Monitoring course publications as well as program job. In the house Sam browse through to the clubs internet site and also checks the balance on his commitment account and finds that he has an added 160 points for the EMV transactions at the regional songs store and the nationwide motor aspects merchant. As these transactions are using the EMV repayment center they draw in a slightly reduced price of factors than transactions making use of the pre pay e-purse on the ‘Citizens and also Supporters’ smart card.

As Sam is signed up as a mature student researching at the stadium he is allowed open door to the WiFI within the arena seminar suite. Sam drives to the stadium early, for his second research study night of the week, as he is fulfilling a study pal there. On arrival at the stadium Sam offers his ‘Homeowners and Supporters’ card to the car park obstacle which opens as it recognizes from the CRM that Sam is studying tonight and also is entitled to free auto parking. Sam makes use of the ‘Locals as well as Fans’ wise card to browse through to the network utilizing double factor verification and also the system acknowledges Sam is signed up with a sight impairment and also has actually stored visual choices to aid him read the message. The system is set to Sam’s choices. This exact same function can be made use of to transform language for those whose mother tongue is not English.

As soon as the nights research TCL TV reviews mores than Sam leaves the car park again utilizing the ‘Citizens as well as Supporters’ clever card to open up the departure obstacle.

When Sam obtains home he once again examines his Commitment Factors equilibrium and also sees that, equally as he did on Monday evening he received 50 point for going to college, this is part of a neighborhood ‘Self Advancement’ program run by the council and also supported by neighborhood businesses.

Variety of uses of the ‘Locals and also Fans’ clever card (12 ).

Week in the Life of a Football Advocate with a Resident’s Smartcard.

Part 5 of 8.


Sam follows his typical regular right into job using the ‘Residents as well as Fans’ wise card on the bus as well as to access his office complex.

At lunch time Sam mosts likely to the councils ‘One Stop Store’ to request Free Institution Meals for his 2 youngsters. He uses a public PC and also offers his ‘Residents and also Supporters’ smart card to the reader which identifies him requests a secret word (2 Aspect Authentication). As Sam is signed up with a sight problems on the council’s public encountering system his aesthetic impairment preferences read from the card and also the councils public dealing with system is set to Sam’s choices.

As the councils CRM already holds several items of details required for the Free Institution Cuisine Entitlement Type some info there has actually been automatically finished i.e. Name. DoB, Address, Get in touch with information etc. This is called Automobile Type Load. Sam inspect the car booming data is proper, completes the rest of the type as well as go back to work.